I just saw a close up video of her “meltdown” about the AC. What struck me most (and I haven’t seen pointed out) is that 1) she was clearly not in bitch mode though her tone was severe. She looks very very close to bursting into tears. 2) For all the talk of her being “unprofessional”, the audience was very much on her side and seemed to have understood. And 3) anyone (and I do mean Taylor, Beyoncé, Janet, whoever) would have done the exact same thing if their request had been repeatedly ignored an hour into their show. Was it cringe, yes…but hardly unprofessional. At least to me. We’ve all seen her be downright rude before…this wasn’t that.