Order Dispatch updates

[MattyMads 5,488]

10 minutes ago, Celebration said:

Well, I recieved the usual apology two days ago, and a free download. Like most of you UK shoppers.

Today I actually recieved an answer to my e-mail where I asked what was wrong with my order, since nothing is happening.

Bla, bla, bla... Nothing.

The funny thing is, it was sent by a woman at LiveNation called... Emily!

I’ve spoke Emily as well over the download not received 😂

Did they confirm anything about delivery?

[Celebration 1,306]

36 minutes ago, MattyMads said:

I’ve spoke Emily as well over the download not received 😂

Did they confirm anything about delivery?

No. It was just a generic "we are so sorry..."

[chaseturtle 181]

Anyone still left in the dark with Rhino regarding their boxset. Still waiting for a reply :-(

[SuperBicycle 602]

Update from UPS

23/08/2022
7:58 A.M.Package arrived at international carrier 
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER, United States

23/08/2022
7:58 A.M.Package processed by international carrier 
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER, United States

[Gdog 29]

The shipping on my Rhino US to UK was steep, but i dodged customs, wonder if it was part of the original shipping?

Sent from my SM-G960F using Tapatalk

[Scottyx 8,749]

1 minute ago, Gdog said:

The shipping on my Rhino US to UK was steep, but i dodged customs, wonder if it was part of the original shipping?

Sent from my SM-G960F using Tapatalk
 

u prob just got lucky. customs would have been on your receipt. 

[Ziploc 2,566]

11 minutes ago, Gdog said:

The shipping on my Rhino US to UK was steep, but i dodged customs, wonder if it was part of the original shipping?

Sent from my SM-G960F using Tapatalk
 

Anything under £135 (excluding postage) just sails through now. It's meant to be collected by the retailer but most of them don't seem to bother. 

[Frank 42,352]

Just got my 2LP red by Resident Music UK. 17,37 € customs T_T

[SuperBicycle 602]

From US Madonna store and USPS.com

"August 24, 2022, 9:16 am 
Arrived 
NEW YORK, UNITED STATES 
Your item arrived at an origin transfer airport in JOHN F KENNEDY INTL, NEW YORK, UNITED STATES on August 24, 2022 at 9:16 am. The item is currently in transit to the destination. "

[MattyMads 5,488]

6lp status update from UK store

Some people have received emails confirming that the box set with me ship September 9th has anyone here received the same email?

[chaseturtle 181]

I received an email that Rhino is looking into why my 6LP hasn’t shipped yet. So annoyed with their customer service. 

[RyanUK 186]

My order from Dig! is still packing and has been since last Tuesday! Absolutely shocking service. 

[Ziploc 2,566]

1 minute ago, RyanUK said:

My order from Dig! is still packing and has been since last Tuesday! Absolutely shocking service. 

It'll be the size of a house by the time they've finished packing it. At least it'll be well protected 😅

[theglamorous 4,087]

2 hours ago, MattyMads said:

6lp status update from UK store

Some people have received emails confirming that the box set with me ship September 9th has anyone here received the same email?

They royally fucked up, I don't know why I'm surprised by that though

[Spanky1995 2,809]

My boxset from Dig arrived day of release 

[SuperBicycle 602]

So it has taken nearly a week for it to leave the country. Fingers crossed I get it next week

24/08/2022
9:16 A.M.Package arrived at international carrier 
United States

23/08/2022
7:58 A.M.Package arrived at international carrier 
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER, United States

23/08/2022
7:58 A.M.Package processed by international carrier 
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER, United States

22/08/2022
8:00 P.M.Shipment Delivered to USPS, Package Acceptance Pending 
JAMAICA, NY, United States

22/08/2022
7:40 P.M.Shipment Acceptance at international carrier 
JAMAICA, NY, United States

22/08/2022
12:24 P.M.Package processed 
EDGEWOOD, NY, United States

22/08/2022
11:46 A.M.Package received for processing 
EDGEWOOD, NY, United States

18/08/2022
12:24 P.M.Order information received 
United States

[EgoRod 5,421]

My 6Lp from dig still packing since forever. I messaged them asking for info

[Lionheart 102]

I emailed  the UK store again and they said mine should ship from Monday September 5th, but if nothing arrives within a week then "don't hesitate to get in touch again".  I honestly don't believe a word they say at this point.

[MattyMads 5,488]

1 hour ago, Lionheart said:

I emailed  the UK store again and they said mine should ship from Monday September 5th, but if nothing arrives within a week then "don't hesitate to get in touch again".  I honestly don't believe a word they say at this point.

I emailed them yesterday for an update but not heard anything yet

[Ziploc 2,566]

Emily processing our orders

[MattyMads 5,488]

23 minutes ago, MatterCompressor said:

Emily processing our orders

I'm convinced they have the stock there they just haven't got around to packing our orders, I know they deal with other artists as well not just Madonna, I bet Madonna is stuck under a load of Harry Styles and Dua Lipa stock 

[Lionheart 102]

1 hour ago, MattyMads said:

I emailed them yesterday for an update but not heard anything yet

I only emailed this morning and got a reply within a couple of hours.  (It wasn't Emily this time!)

[MattyMads 5,488]

Now that Emily has finished dying M's hair maybe she can get the stock out 

[EgoRod 5,421]

Ok. So mine just arrived ( From Dig)

I emailed them this morning about it and they replied to me as if I received the wrong item.

My status still saying packing, but it arrived with Yodel, and they are the ones that sent me the notification this morning.

[danielsevilla 936]

Anybody knows if the black vinyl with the 3D image + slipmat is still available to purchase?

Thanks!