LongIslandTea 1,584 Posted October 3, 2022 Share Posted October 3, 2022 1 hour ago, MattyMads said: OMG have you still not received your boxset? I have! MattyMads 1 Quote Link to comment Share on other sites More sharing options...
forbiddenlove1 387 Posted October 9, 2022 Share Posted October 9, 2022 On 9/30/2022 at 5:50 PM, spicelab said: yes and i'm still waiting for it...i didn't get a tracking number, just a shipping confirmation number that i can't do anything with and nobody can tell me where my order is. after october 17 I get a refund if it hasn't arrived. I told them I'd rather have the box than a refund, but they can't tell me until october 17th if it's possible to send it again. Hope we get them soon Quote Link to comment Share on other sites More sharing options...
GregVsMatt 3,695 Posted October 10, 2022 Share Posted October 10, 2022 Happy Celebration 1 Quote Link to comment Share on other sites More sharing options...
skyfitswim 906 Posted October 10, 2022 Share Posted October 10, 2022 On 9/30/2022 at 5:50 PM, spicelab said: yes and i'm still waiting for it...i didn't get a tracking number, just a shipping confirmation number that i can't do anything with and nobody can tell me where my order is. after october 17 I get a refund if it hasn't arrived. I told them I'd rather have the box than a refund, but they can't tell me until october 17th if it's possible to send it again. im still waiting too , i just send a email how long i have to wait and if i don't get it i can have a refund. i don't think they will send it again because it limited edition and you can't buy it anywhere . im from belgium Quote Link to comment Share on other sites More sharing options...
spicelab 30 Posted October 10, 2022 Share Posted October 10, 2022 After waiting 7 weeks I almost gave up hope. my only hope is that maybe they get my order back and ship it again, this time hopefully with a tracking number. They wrote me that after I asked if they could ship the order again. Quote Link to comment Share on other sites More sharing options...
skyfitswim 906 Posted October 10, 2022 Share Posted October 10, 2022 I recieved this Thank you for your email. Your order was shipped on August 19nd 2022 and the shipping confirmation number was provided the same date.. The shipping method does not come with a tracking number rather an estimated delivery time of 1-2 weeks. Please note that to some destinations delivery make take up to 8 weeks. Unfortunately we cannot provided an update on the whereabouts of your order as there is no tracking available. Before taking any additional step we need to wait the full time of 8 week as to some international destination can be delayed up to that time frame. Please note if your package when through the UK during the 10 days of stoppage due to the queen’s passing this could be the main cause the for the delayed arrival. If you do not received your order by October 14th 2022please let us know and we’ll look into resend your order if stock is available. Best Regards, Customer Service Team I really hope i will recieved it by the end of this month. if not in worst case my money back , but i prefer they send it again if they have still copies but i doudt it Quote Link to comment Share on other sites More sharing options...
skyfitswim 906 Posted October 17, 2022 Share Posted October 17, 2022 Still nothing 😭 Ziploc and theglamorous 2 Quote Link to comment Share on other sites More sharing options...
EgoRod 5,430 Posted October 17, 2022 Share Posted October 17, 2022 With the queen funeral and Royal Mail strikes, plus the already delays since Brexit changes, shipping anything form the UK it's pretty hellish on the last months. Quote Link to comment Share on other sites More sharing options...
spicelab 30 Posted October 18, 2022 Share Posted October 18, 2022 On 10/17/2022 at 4:22 PM, skyfitswim said: Still nothing 😭 Nothing for me either, I wrote to them again yesterday but have not received an answer so far theglamorous and skyfitswim 1 1 Quote Link to comment Share on other sites More sharing options...
skyfitswim 906 Posted October 19, 2022 Share Posted October 19, 2022 On 10/18/2022 at 4:52 PM, spicelab said: Nothing for me either, I wrote to them again yesterday but have not received an answer so far I will wait a few more day but the a will send a new email. Let get keep updated how thing are going Quote Link to comment Share on other sites More sharing options...
spicelab 30 Posted October 20, 2022 Share Posted October 20, 2022 8 hours ago, skyfitswim said: I will wait a few more day but the a will send a new email. Let get keep updated how thing are going they replied to me yesterday that i will get a full refund because it is not possible to resend the order skyfitswim 1 Quote Link to comment Share on other sites More sharing options...
skyfitswim 906 Posted October 20, 2022 Share Posted October 20, 2022 I send a email that i still got nothing and if i can get my money back Quote Link to comment Share on other sites More sharing options...
spicelab 30 Posted October 20, 2022 Share Posted October 20, 2022 28 minutes ago, skyfitswim said: I send a email that i still got nothing and if i can get my money back There will be no problem getting a refund, they can't prove to anyone if the package arrived if all were sent without tracking. I still can't understand why they send a package of this value without a tracking number and I didn't have an option to choose which shipping method to use when I placed the order. Quote Link to comment Share on other sites More sharing options...
skyfitswim 906 Posted October 21, 2022 Share Posted October 21, 2022 On 10/20/2022 at 4:53 PM, spicelab said: There will be no problem getting a refund, they can't prove to anyone if the package arrived if all were sent without tracking. I still can't understand why they send a package of this value without a tracking number and I didn't have an option to choose which shipping method to use when I placed the order. I still miss not having this 6 lp in my collection . They send me email with the refund so it will be ok with me too Quote Link to comment Share on other sites More sharing options...
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