Order Dispatch updates

[Jet 1,982]

13 hours ago, Marcell976 said:

They didn't either answer to my email,  whom I requested an update with, so... 

didn’t reply to mine either 🙄

[pop1979 55]

Recibí una respuesta del sitio web de madonna (Reino Unido):

 

Hola sergio,

 

Gracias por contactarnos.

 

Lamentablemente, este artículo se ha retrasado y ahora esperamos que comience a enviarse a partir del 5 de septiembre.

 

Nos disculpamos profundamente por cualquier inconveniente causado y agradecemos su paciencia.

 

Mis mejores deseos,

 

amy s

[Marcell976 56]

8 minutes ago, pop1979 said:

Recibí una respuesta del sitio web de madonna (Reino Unido):

 

Hola sergio,

 

Gracias por contactarnos.

 

Lamentablemente, este artículo se ha retrasado y ahora esperamos que comience a enviarse a partir del 5 de septiembre.

 

Nos disculpamos profundamente por cualquier inconveniente causado y agradecemos su paciencia.

 

Mis mejores deseos,

 

amy s

They HOPE to start sending?!? Holy sh@t 

[LongIslandTea 671]

2 hours ago, Marcell976 said:

They HOPE to start sending?!? Holy sh@t 

Or maybe they oversold the boxset? Hopefully they won't cancel it.

[chaseturtle 151]

That's ny fear, they oversold and will start to cancel the remaining orders. I placed my order through Rhino.com and received the Black 2LP, 3CD and 1 CD yesterday.  Was told the boxset would ship Friday 8/26 and nothing.  I reached out again, but they don't respond on weekends.  Hoping they ship Monday, but not holding my breath. 

 

Thinking of future releases, where the hell to order from?  Looking for promptness, customer service and quality. 

[ScottyX 7,031]

Posted this in the other thread too...

 

My Fnac black record has the alternate sleeves and labels. I ordered a week after release. I got notice before shipping they were getting it from their supplier. 

This makes me think it is not random, though it could be. I guess it's like a lottery, buy from fnac and hope for the alternate sleeves.

[roberMDNA 549]

Did someone FROM EUROPE that oredered the 6LP IN THE USA STORE got it already (specially Spain)?

[chaseturtle 151]

Just received shipment notification from Rhino that the 6 LP shipped.  Thank goodness!

[Spanky1995 2,243]

HMV clear vinyl will/should be with me today apparently but due to the strikes it maybe delayed 

[Frank 37,130]

10 hours ago, roberMDNA said:

Did someone FROM EUROPE that oredered the 6LP IN THE USA STORE got it already (specially Spain)?

Not yet, it's on its way yet...

[mouse 318]

10 hours ago, roberMDNA said:

Did someone FROM EUROPE that oredered the 6LP IN THE USA STORE got it already (specially Spain)?

No updates since the 22 for me (France)

08/22/2022
8:38 P.M.Package arrived at international carrier
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER, United States

 

So I have sent an email to the store and here the answer : 

 

Our records indicate that your order was shipped on 8/17/2022 via International Standard, which can take as many as 24 business days to arrive.
 
Unfortunately, myriad carriers delays continue, and in many cases, we must allow an additional 2-4 weeks for delivery.
 
The 24th business day in your case is on or around 9/20/2022, with the latest possible arrival date due to carrier delays being around 10/19/2022.

We do encourage our international fans to check with their local post office or customs for a package held in their name, as often these packages are held for various reasons, such as collection of duties.
 
If your package has not arrived by the latest date and the local post or customs is unable to assist, please message us so that we can find a resolution!
 
I hope that your delivery goes smoothly, and again I apologize for the wait.
 
Please feel free to reach out to us if you have any further questions or concerns regarding this order.

[MattyMads 4,589]

BSI merch which is handling the UK store deliveries have turned off their live chat you can't ring them the phone number is no longer working, you email them and then a week later you receive a generic email saying apologies for the delay we have taken longer to answer your query  please resubmit your query. It's appalling customer services 

[LongIslandTea 671]

FEL 6LP Box Set x 1 - Received

FEL Grey LP x 1 - Received

FEL Transparent LP x 1 - Received

FEL Japan 1 CD + Mega Jacket (Amazon Japan exclusive) x 2 - Received

FEL Japan 3 CD + Mega Jacket (Amazon Japan exclusive) x 2 - Received

--------------------------------------------

FEL Black LP + Colored Slipmat x 1 - Shipped

FEL Black LP + Rhino Mono Slipmat x 1 - Shipped

FEL Black LP + Lithograph (B&N exclusive) x 1 - Shipped

FEL Red LP x 2 - Shipped

FEL US  1 CD x 1 + Promo CD Sampler - Shipped

[SuperBicycle 450]

Aghhhhhhhh..... now not home until Monday next week......

30/08/2022
3:12 P.M.Package delivery was missed due to unavailable addressee or closed office 
30/08/2022
12:15 P.M.Out for delivery 
 

[EgoRod 3,386]

4 hours ago, mouse said:

No updates since the 22 for me (France)

08/22/2022
8:38 P.M.Package arrived at international carrier
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER, United States

 

So I have sent an email to the store and here the answer : 

 

Our records indicate that your order was shipped on 8/17/2022 via International Standard, which can take as many as 24 business days to arrive.
 
Unfortunately, myriad carriers delays continue, and in many cases, we must allow an additional 2-4 weeks for delivery.
 
The 24th business day in your case is on or around 9/20/2022, with the latest possible arrival date due to carrier delays being around 10/19/2022.

We do encourage our international fans to check with their local post office or customs for a package held in their name, as often these packages are held for various reasons, such as collection of duties.
 
If your package has not arrived by the latest date and the local post or customs is unable to assist, please message us so that we can find a resolution!
 
I hope that your delivery goes smoothly, and again I apologize for the wait.
 
Please feel free to reach out to us if you have any further questions or concerns regarding this order.

I've sent often parcels to the US and since the pandemic, customs and distribution goes at bit slow at the beginning.

Mostly to get in the country.

But once reaches the hub distribution center tends to go pretty fast. So you shouldn't have to wait much longer.

[mouse 318]

1 hour ago, EgoRod said:

I've sent often parcels to the US and since the pandemic, customs and distribution goes at bit slow at the beginning.

Mostly to get in the country.

But once reaches the hub distribution center tends to go pretty fast. So you shouldn't have to wait much longer.

I keep my fingers crossed !

[Frank 37,130]

4 hours ago, SuperBicycle said:

Aghhhhhhhh..... now not home until Monday next week......

30/08/2022
3:12 P.M.Package delivery was missed due to unavailable addressee or closed office 
30/08/2022
12:15 P.M.Out for delivery 
 

6LPs from Madonna.com US? Which country r u in?

[SuperBicycle 450]

16 minutes ago, Frank said:

6LPs from Madonna.com US? Which country r u in?

Yes, ordered rom Madonna.com US store as soon as it was announced, the 6LP with lithograph. I am in Asia. While it has been slow, the tracking via ups have constantly updated.

[LongIslandTea 671]

FEL 6LP Box Set x 1 - Received

FEL Grey LP x 1 - Received

FEL Transparent LP x 1 - Received

FEL Japan 1 CD + Mega Jacket (Amazon Japan exclusive) x 2 - Received

FEL Japan 3 CD + Mega Jacket (Amazon Japan exclusive) x 2 - Received

FEL Black LP + Lithograph (B&N exclusive) x 1 - Received

FEL Red LP x 2 - Received

--------------------------------------------

FEL Black LP + Colored Slipmat x 1 - Shipped

FEL Black LP + Rhino Mono Slipmat x 1 - Shipped

FEL US  1 CD x 1 + Promo CD Sampler - Shipped

[Frank 37,130]

On 8/27/2022 at 9:59 PM, Frank said:

6LPs Madonna.com US:

08/26/2022
12:20 P. M.

Package departed international carrier facility
Spain

Llegada a oficina de cambio 30 de agosto, 2022 · 20:25 El envío ha llegado al centro logístico internacional de destino para su entrega

Pendiente de tramitación aduanera 30 de agosto, 2022 · 20:26 El envío va a iniciar el trámite aduanero

Clasificado 30 de agosto, 2022 · 21:25 Envío clasificado en Centro Logístico

I hope to get it tomorrow... finally enough boxset... highly afraid about the customs charges tho... XDDDD

[Marcell976 56]

Finally (enough update) just got the email I've been waiting!! 

Dear customer, we hope this email finds you well

Many thanks for your patience regarding your order of the
Finally Enough Love: 50 Number Ones - 6LP Set.

We appreciate you have been eagerly awaiting an update & we are now pleased to confirm that these items will ship from
September 2nd 2022.

Your patience has been greatly appreciated and we'd again like to apologise for the extended wait for your 6LP boxset.

Many thanks,
The Official Madonna Store

 

Now I can die in peace, thank you and good bye 

Edited August 31, 2022 by Marcell976

[Frank 37,130]

23 hours ago, Frank said:

Llegada a oficina de cambio 30 de agosto, 2022 · 20:25 El envío ha llegado al centro logístico internacional de destino para su entrega

Pendiente de tramitación aduanera 30 de agosto, 2022 · 20:26 El envío va a iniciar el trámite aduanero

Clasificado 30 de agosto, 2022 · 21:25 Envío clasificado en Centro Logístico

I hope to get it tomorrow... finally enough boxset... highly afraid about the customs charges tho... XDDDD

I just paid 32.38 € in VAT customs charges, online. I hope that clears the fucking customs situation and i get the boxset tomorrow... let's hope so...

[mouse 318]

On 8/30/2022 at 2:42 PM, EgoRod said:

I've sent often parcels to the US and since the pandemic, customs and distribution goes at bit slow at the beginning.

Mostly to get in the country.

But once reaches the hub distribution center tends to go pretty fast. So you shouldn't have to wait much longer.

You were right. Finally home very quick once in the country. Love it ♥️

[LongIslandTea 671]

Just received my FNAC "wrinkled" effect sleeves LP!

[EgoRod 3,386]

2 hours ago, mouse said:

You were right. Finally home very quick once in the country. Love it ♥️

yay!