Order Dispatch updates

[Lionheart 84]

Finally got mine today as well.  Very glad it's here, but hope her UK store never gets another exclusive ever again!

 

[madgefan 9,648]

My boxset hasn't shown any progress since September 1  when supposedly left the international carrier facility in NYC. Wonder if it will ever get to Chilean customs someday. Or maybe it's already there and they haven't updated it 

[Celebration 922]

7 hours ago, madgefan said:

My boxset hasn't shown any progress since September 1  when supposedly left the international carrier facility in NYC. Wonder if it will ever get to Chilean customs someday. Or maybe it's already there and they haven't updated it 

Mine neither.

I'll never buy anything from Madonna's useless UK store again.

[theglamorous 4,024]

20 hours ago, Lionheart said:

Finally got mine today as well.  Very glad it's here, but hope her UK store never gets another exclusive ever again!

 

I'm praying the reissues don't have any limited editions, I can't be bothered with the stress. The UK store is run by complete numpties, disgusting that they appear to lie to those who've contacted them about problems and progress to their orders. Glad I paid the extra to get my set from cdjapan but it's ridiculous that I had to do that since I live in the UK. I hope everyone gets their sets safe and sound soon.

[LongIslandTea 669]

19 hours ago, madgefan said:

My boxset hasn't shown any progress since September 1  when supposedly left the international carrier facility in NYC. Wonder if it will ever get to Chilean customs someday. Or maybe it's already there and they haven't updated it 

Maybe they are trying to help FEL to stay in the UK top 10 one more week?

[Curator 1,978]

10 minutes ago, LongIslandTea said:

Maybe they are trying to help FEL to stay in the UK top 10 one more week?

Cheeky bastards

[LongIslandTea 669]

FEL 6LP Box Set x 1 - Received

FEL Grey LP x 1 - Received

FEL Transparent LP x 1 - Received

FEL Japan 1 CD + Mega Jacket (Amazon Japan exclusive) x 2 - Received

FEL Japan 3 CD + Mega Jacket (Amazon Japan exclusive) x 2 - Received

FEL Japan 1 CD + Mini sticker x 2 - Received

FEL Japan 3 CD + Mini Sticker x 1 - Received

FEL Black LP + Lithograph (B&N exclusive) x 1 - Received

FEL Red LP x 2 - Received

FEL Black LP + Colored Slipmat x 1 - Received

--------------------------------------------

FEL Black LP + Rhino Mono Slipmat x 1 - Shipped

FEL US  1 CD x 1 + Promo CD Sampler - Shipped

[Brendanlovesu1 7,624]

No progress or updates since Aug 25. Thinking about asking for a refund tbh because this is taking the piss here.

Surely the point of a pre order date is for the merch companies to ship the items a few days before so you can actually get them on the day of release?

[chaseturtle 151]

Mine left Jacksonville, FL this morning, one more day and I should have it!  Took forever!

[dela01 153]

I'm still waiting my order from rhino to arrive.  It seems there is a problem with UPS.  I can see while tracking my order that the address is wrong!!!

I wrote to rhino to know more about the shipping, but I'm still waiting...

[forbiddenlove1 357]

Anyone from europe who order the 6 lp from warner canada ?

[spicelab 24]

5 hours ago, forbiddenlove1 said:

Anyone from europe who order the 6 lp from warner canada ?

yes and i'm still waiting for it...i didn't get a tracking number, just a shipping confirmation number that i can't do anything with and nobody can tell me where my order is. after october 17 I get a refund if it hasn't arrived. I told them I'd rather have the box than a refund, but they can't tell me until october 17th if it's possible to send it again.

[LongIslandTea 669]

Waiting for you
I'm waiting
Can't you see I'm waiting for you
Don't cancel my order

[MattyMads 4,588]

57 minutes ago, LongIslandTea said:

Waiting for you
I'm waiting
Can't you see I'm waiting for you
Don't cancel my order

OMG have you still not received your boxset?

[LongIslandTea 669]

1 hour ago, MattyMads said:

OMG have you still not received your boxset?

I have! 

[forbiddenlove1 357]

On 9/30/2022 at 5:50 PM, spicelab said:

yes and i'm still waiting for it...i didn't get a tracking number, just a shipping confirmation number that i can't do anything with and nobody can tell me where my order is. after october 17 I get a refund if it hasn't arrived. I told them I'd rather have the box than a refund, but they can't tell me until october 17th if it's possible to send it again.

Hope we get them soon 

[GregVsMatt 2,202]

Happy

 

 

[skyfitswim 844]

On 9/30/2022 at 5:50 PM, spicelab said:

yes and i'm still waiting for it...i didn't get a tracking number, just a shipping confirmation number that i can't do anything with and nobody can tell me where my order is. after october 17 I get a refund if it hasn't arrived. I told them I'd rather have the box than a refund, but they can't tell me until october 17th if it's possible to send it again.

im still waiting too , i just send a email how long i have to wait and if i don't get it i can have a refund. 

i don't think they will send it again because it limited edition and you can't buy it anywhere . 

im from belgium 

[spicelab 24]

After waiting 7 weeks I almost gave up hope.  my only hope is that maybe they get my order back and ship it again, this time hopefully with a tracking number.  They wrote me that after I asked if they could ship the order again.

[skyfitswim 844]

I recieved this 

Thank you for your email.

 

Your order was shipped on August 19nd 2022 and the shipping confirmation number was provided the same date.. The shipping method does not come with a tracking number rather an estimated delivery time of 1-2 weeks. Please note that to some destinations delivery make take up to 8 weeks. 

 

Unfortunately we cannot provided an update on the whereabouts of your order as there is no tracking available.  Before taking any additional step we need to wait the full time of 8 week as to some international destination can be delayed up to that time frame.  

 

Please note if your package when through the UK during the 10 days of stoppage due to the queen’s passing this could be the main cause the for the delayed arrival.

 

If you do not received your order by October 14th 2022please let us know and we’ll look into resend your order if stock is available.

 

Best Regards, 

Customer Service Team 

 

I really hope i will recieved it by the end of this month. 
 

if not in worst case my money back , but i prefer they send it again if they have still copies but i doudt it 

[skyfitswim 844]

Still nothing 😭

[EgoRod 3,376]

With the queen funeral and Royal Mail strikes, plus the already delays since Brexit changes, shipping anything form the UK it's pretty hellish on the last months.

 

[spicelab 24]

On 10/17/2022 at 4:22 PM, skyfitswim said:

Still nothing 😭

Nothing for me either, I wrote to them again yesterday but have not received an answer so far

[skyfitswim 844]

On 10/18/2022 at 4:52 PM, spicelab said:

Nothing for me either, I wrote to them again yesterday but have not received an answer so far

I will wait a few more day but the a will send a new email. 
Let get keep updated how thing are going 

[spicelab 24]

8 hours ago, skyfitswim said:

I will wait a few more day but the a will send a new email. 
Let get keep updated how thing are going 

they replied to me yesterday that i will get a full refund because it is not possible to resend the order