patrice1711
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Posts posted by patrice1711
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OMG, my bomber has arrived at customs here in Belgium....and i need to pay 161 euro extra for all custom taxes!!!! WTF!!!!!! what an expensive jacket this is now!!!!!!knowing the XL order will be toooo big alsooo ...and was planning to buy more stuff next saturday at the venue....guess that's out of the question!!!!!!!!! should have waited ,was too affraid ,not getting it at all!!! .......never gonna order,buying stuff again from US store!!!!!!!
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just begin to watch the show!!!! its looking ''FABULOUS"!!!!!!!
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they finally respond from the US store....so,orders can not te changed,for exchanging the sizes,..they did say i could cancel my order,for another order,...but the bomber is sold out as we all know,...so i will stick to my XL size now....maybe it will fit? seems we all have the same issues here ....
Hello Patrice,
We appreciate that you've taken the time to contact us!
Unfortunately, we are unable to make any changes to the items in an order once it is placed.
I may be able to cancel the order if you would prefer to place a new order. If you would like to proceed with that option, please let us know.
Please feel free to reach out if you have any further questions or concerns.
Sincerely, -
THXXXXXX @Blue Jean, for these AMAZING video's!!!! GREAT JOB
LUV
- Blue Jean and Honey Little
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2 hours ago, cosmic_system said:
I wanted to cancel my order and buy it at the UK store (before the latest sold out), they emailed me the other day with this:
Thank you for reaching out to us!
If you are receiving this message, it is because we are a little behind on getting to your ticket.
We are working diligently to answer all tickets and you should be provided with a resolution very soon.
Thank you again for your patience and understanding.
Sincerely,
Customer Service
If you go to the help center they say they can't change or cancel an order when they received it, unlike the UK store that can do it if it's not shipped.
THXXX,... i keep getting this message like 10 times now....for 4 days
Thanks for reaching out to our Customer Service Team! We're thrilled to help you out. Our team is busy making magic happen and will get back to you ASAP.
Our Hours: We're available to assist you from 9am to 6pm EST, Monday to Friday. Rest assured, we'll be in touch once we're back online if you message outside these hours.
If you need further assistance or have something unique to discuss, just hang tight. Our squad of friendly customer service champs is all ears and will reach out soon!
We absolutely love hearing from our customers, and your feedback means the world to us. So, feel free to drop us a line anytime.
We appreciate your business and we can't wait to work with you!
Cheers!
##- Please type your reply above this line -##
Your request (905473) has been received and is being reviewed by our support staff.
Here are some great articles that may help:
Do any of these articles answer your question?
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still no email back from US store, to change my size of the jacket, after sending them several times now!!!!!!!...guess they won't change the order then? anyone else did try?
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2 hours ago, Madame X said:
Well, for Germany I calculated this:
$ 250 (bomber jacket)
- $ 25 (10% discount)
+ $ 19,28 (standard shipping)
= $ 244,28 (~ € 230)
Custom fees: + 12% (€ 27,60)
VAT: + 19% (€ 48,94)
End price: approx. € 306
Still cheaper than importing it from the UK store (approx. € 345 all together).
Is it normal, it takes this long to fullfil an order? It's not a pre-order item.
THXXX, think this will be for Belgium then around 20 euro more, VAT is 21% here,.. custom fees are a bit higher ...the jacket ,payed with paypal yesterday was 241 euro. still no answer to change it for another size from US store ! 😟
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46 minutes ago, cosmic_system said:
No I didn't, they never replied and the order is still unfulfilled. I already cancelled an order in the past, but I can't remember if it was on the USA or UK store. They say you can request a cancellation if the order is still unfulfilled so who knows, I'm gonna wait for a responde maybe today. It's been three days though.
Edit: Ok I see you can't cancel it on the US store but you can on the UK store. Whatever, at least I paid less than on the UK store.
I asked the UK store about the IOSS thing, basically if you spend less than 150 euros if you pay custom fees they will refund it. But since the bomber is more expensive, I would pay fees anyway:
Thank you for getting in touch with us.
As we are IOSS registered we pay the VAT costs on your behalf so you should not be charged for this. Our IOSS registration number is visible on the package, but you can also find this below.
If your order is valued at 150 Euros or more, you may need to pay customs within your country. If you are charged customs but your order does not exceed the minimum amount, then please dispute this with your local customs.
Please remember, VAT and Customs fees are separate charges.
when i do the calculations now, we will pay like almost 100 euro extra for our jacket to europe,i guess!!!!!
VAT and custom fees all together
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21 hours ago, Robbie1980 said:
I just found this:
Surely they’ll use the same sizing given it’s the same product?
THANK YOU for there size cart
!!!! i now tried to change the size for my bomber order on US store, because now i see my XL will be tooooo big...damn,..i be better with the L size....they haven't answer me back yet, order isn't fulfilled yet on status,....hope i can change my size now!!!! so much stresssss going on...
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29 minutes ago, cosmic_system said:
I acually asked to cancel the USA store and I will buy it in the uk one, maybe it will arrive sooner and maybe takes will be a bit lover but who knows really. The thing is that the store has a warehouse in Germany, they should send all the items for Europe from there!
i think the UK will even costs more!!???? ,...they sure won't send it from germany...don't know,really?...i think i will stay now by my US order,...if you do your UK order,will you keep me posted,about the import taxes,please???? THXXX LUV
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11 hours ago, cosmic_system said:
Ok I bought the bomber. I'm so weak.
I'm alsoooo WEAK!!!! just bought it on US store !!!! import taxes wil be at least 50 euro extra for Belgium.sending costs from US were like 20 euro....I only hope i made the right decission for the size now,i bought a XL(I have a - L european size,..) they say the jackets are a bit smaller..so hopefully i can wear it ! i've wanted this bomber for sooooooooo long now, i couldn't riske it,if its not at the merch stand in Antwerp at the show!!!! i still hope to get a ''Celebration hoodie tooo, but i don't like this ''purple'' one
hope there will be other merch available at the venue.....i'm soooo broke already nowwwwww
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Sat Oct 21 – Antwerp, Belgium – Sportpaleis...''you can dance package tickets''
still hoping to get some extra cash for the second show on Sun 22th
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Superstar
Some Girls
Hey You
Falling Free
Spanish Lesson
Danc 2 Night
Bday Song
I'm a Sinner
Faz Gostozo
Love Spent
....and some others...
- Donna and Renato Iodice
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HAPPY BDAYYYYYYY, my Dearest QUEEN all my LIFE
wishing you a FANTASTIC, LOVING, HEALTHY, FUNNNNN, SEXY BIRTHDAY with ALL your LOVED ONES around you 
LUV FOREVER ,back from 1986 to ......!!!!!!! can't wait to see you this fall in Belgium again!!!!!!!
- MAX_donna, Thief of Hearts, Voguerista and 6 others
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F A N T A S T I C!!!!!!!!!!!! CONGRATS @Blue Jean !!!!!!!!! LOOOOOOOOOVE your work!!!!!!!!!!!
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12 hours ago, Cyberraga said:
Did he die?
RIP.....means .............yes
- Voguerista and Donna
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it started back in 1985,...when i first heard ''GAMBLER'' on the radio,at the age of 14....i was in love with this song completely...didn't know who M was before
....was verry into WHAM then.....never heard about like a virgin,material girl,holiday..... after came ''LIVE TO TELL''
, and then finally, i got to watch MTV,...and M was ALLOVER the channel,...and i got to watch the early stuff!!!!!...i was memerized ....and hooked, by this power beautiful wild sexy girl ....and i still am NOWWWWW!!!!!! ...M became my LIFE!!!!!!!! LUV Hoping ''GAMBLER'' will be on the setlist of the tour 
https://tenor.com/blSju.gif
- Aiwa08, Donna, Voguerista and 1 other
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the POWER of GOODBYE (my song,...losing my boyfriend, RIP
)...HARD one
You'll See (giving me strenght, to keep going....)
- Voguerista, Levon, pawn_shop_blues and 1 other
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Goodbye To Innocence (12" Mix)
in Fan made
Posted
THXXXX